Volunteer FAQ
If you have further questions prior to the festival, please explore the volunteer pocket guide as it includes additional information.
New Volunteers
Volunteer applications are now open!
These links will take you to MyVolunteerPage.com where you can create a volunteer profile and fill out an application. We suggest keeping the crew descriptions page open while you fill out your application.
The more detail you provide in your application, the more likely we will be able to place you on a volunteer crew!
Adult Volunteer Application [applies to anyone 18 or older]
Youth Volunteer Applications [applies to young people from 12-17. Youth volunteers must have an adult ‘sponsor’ who is a current volunteer]
Spirit of the Festival - Our volunteers are our ambassadors and hosts, and we expect them to make the patron, volunteer, and performer experience the best it can be. Volunteers also exemplify and promote an atmosphere of respect and kindness. Please read our Volunteer Standards & Policies for more information.
Time commitment:
- Festival Crews - minimum 20 hours throughout the four days
- Pre-Festival and Post-Festival Crews: Minimum 48 hours split before and after the festival.
- Teardown: All first-time volunteers contribute an additional 3-4 hours helping take the festival down and clean the park. We ask returning volunteers to pitch in and pick up a shift every two years.
New volunteers are required to complete online New Volunteer Orientation training (details will be sent after you are confirmed as a volunteer), are encouraged to attend in an person New Volunteer Orientation tour (the week leading up to the festival), and your crew meeting (organized by crew coordinators). Attendance at the crew meeting is important.
With over 70 different volunteer crews, there is a wide variety of volunteer roles. New volunteers are placed on a first come first serve basis considering preferences as well as skills, interest and qualifications for individual crews.
For information about which crews do what jobs, see our Volunteer Crew Descriptions.
We ask that all youth volunteers (12-17 years of age) apply with a ‘sponsor’ - an active volunteer who is at least 25 years of age. It's preferred if this is the youth's parent or guardian, but exceptions may be made for close friends. Please reach out to the Volunteer Office for more information.
This Youth Sponsor is the go-to for the youth volunteer at the Festival and is responsible for the overall well-being of the youth throughout the Festival. They are responsible for transportation to and from their shifts (escorting them to the volunteer shuttle, for instance), accompany them to volunteer parties, or meet for meals in the Festival Kitchen. They are also the first contact for our office in the case of an emergency.
All sponsors are subject to approval by the Volunteer Office.
We have the utmost respect for the skills, time and passion volunteers bring to the festival. All festival volunteers receive the following:
- The opportunity to belong to an amazing, once-a-year community and the chance to make new, lifelong friends.
- Work experience – you can pick up all kinds of skills and even certifications as a festival volunteer, many of which can transfer into a job setting
- Access to all 4 days of the festival with your volunteer badge
- Meals from the festival kitchen (Dinner Thursday & Friday, Lunch and Dinner Saturday & Sunday)
- Access to volunteer after parties (Friday - Sunday)
- A volunteer t-shirt for the current year
- A program book for the current year
- A volunteer handbook (digital, with limited print copies available)
- City-wide access to buses and LRTs with the Edmonton Transit System for all four days of the festival, plus the day before and after
- Your Name in the Program Book and on the Wall of Fame with your crew (as long as placement occurs prior to printing)
Other Benefits:
Are you a student? EFMF volunteers have the opportunity to apply for the ‘Go Wildly Forward – Don Snider Scholarship! Further details here (scroll down to find the scholarship tab).
The Volunteer Office will contact you to confirm your crew assignment. This is when you choose to accept or not accept your volunteer assignment.
The Volunteer Office receives a high volume of applications in the months leading up to the Festival, often over 800! We aim to reach out to all applicants between mid-May and early June to confirm your crew. All new volunteers are placed on a first-come, first-served basis, taking requested crews and skills needed for the role into account. It takes time to review, process and place over 800 new volunteers, and we appreciate your patience along the way!
When you submit your volunteer application, you should receive an automated email message within a few minutes with more information. If you don't get a confirmation email that we've received your application, feel free to send us an email to check in.
After you accept your volunteer assignment, you will be contacted by your crew coordinator within a few weeks to discuss specific tasks, determine your schedule and share training and crew meeting information.
2026 Volunteer Handbook and Festival Map coming in July!
Please note that we have plenty of volunteer positions, but we may not have exactly what you're after the first year you apply to volunteer. We ask that you be available all 4 days of the festival. We strive to place new volunteers by June. If you have not heard from us by then, please contact us.
Contact Dana in the Volunteer Office at 780-466-3669 or via email (volunteers@edmontonfolkfest.org).
All new volunteers, as well as 50% of returning volunteers, complete at least one 3-4 hour teardown shift within 15 days of the festival ending. Taking down the festival is an immense task, and many hands make light work. Shifts are available from 9 am to 9 pm, 7 days a week, so there is plenty of flexibility to accommodate your schedule. No special skills are needed as you will be working in a team, and we have tasks to suit every ability. Teardown is a great opportunity to meet volunteers from other crews and carry the festival vibe a little further into the summer!
Teardown sign-up opens July 1st each year and is available via MyVolunteerPage.com. We provide a meal every shift, so it's important to pre-register to ensure we have enough for everyone!
If you have any questions or require any modified duties, please reach out to Carol, our Teardown Liaison, by emailing teardown@edmontonfolkfest.org
Take Over the Park Day is the day the festival takes over Gallagher Park. We will be installing fence around the perimeter of the site but in addition, the site crew would love help with other tasks including setting up tents, installing the Wall of Fame, etc.
It occurs the third or fourth weekend of July, depending on Festival dates. This is an optional day, and does not replace your teardown requirement. Click here to read more (sign up available July 1st each year on MyVolunteerPage.com).
We understand that sometimes, things occur that may impact your ability to volunteer. Because we rely on our volunteers, you must contact your crew coordinator and the Volunteer Office immediately via phone AND email. Please let us know well in advance of the Festival if your plans change, so we can find someone to fill your position.
Returning Volunteers
Please indicate plans in your MyVolunteerPage.com profile by April 1st each year. Head to "My Profile" at the top right of the page, select Additional Info and fill out the "Returning Volunteers" field. Be sure to click save after!
If you are requesting a crew change, make sure you contact the Volunteer Office directly with your preferred crews before March 1st.
We are able to hold spots until April 1st, but please remember that our office and/or your coordinator will officially confirm your spot on the crew based on previous year's performance, etc. See the steps above in “How do I confirm my intentions for the next year?”. If you wish to return but the April 1st deadline has passed, contact the Volunteer Office or your coordinator directly.
We give priority to current volunteers requesting crew changes, and do our best to let people know if we can accommodate their request by mid-late April. This time may be longer, depending on the number of Crew Change Requests received. We will contact you directly by email to confirm your crew for the year. Please do not email us before May 15 to inquire about placement. If you have not heard from us by then, send us an email at volunteers@edmontonfolkfest.org
If you are returning to your same crew and you confirmed your intentions on MyVolunteerPage.com, your coordinator will be the one to contact you.
You can contact your crew coordinator directly by using the Contact tab in your MyVolunteerPage.com profile. Their replies will come to the email you have on file (to whichever inbox you normally use at home).
Please be sure that your contact information is up to date!
Great! Please have them fill out an application, then let us know once they’ve applied. Remember that we may not always be able to place them on your crew (depending on when they apply and available positions).
Contact Dana or Elisa in the Volunteer Office at 780-466-3669 or via email.
You can find more information about Teardown and Takeover the Park Day on our Current Volunteers page (scroll down to the appropriate tab).
Yay! Everyone who has volunteered with the Festival for at least two years is eligible for Society Membership. Find the application form and more info here.
Volunteer Online Account (MyVolunteerPage.com)
If you volunteered with us between 1998 and the present, we have an existing account for you. Please get in touch for your login information.
If you are having difficulty logging in and have not volunteered for the last two festivals, your account may be dormant. We can easily reactivate it for you. Please reach out to the Volunteer Office by emailing volunteers@edmontonfolkfest.org, and we will give you a hand!
Log in to your account using the username and password you created when applying to volunteer, or temporarily assigned to you by the Volunteer Office. Having trouble? Contact the Volunteer Office.
Remember to update your username and password if you’ve been temporarily assigned something (accessible from the My Profile menu).
After you log in to MyVolunteerPage.com, hover your mouse over the My Profile tab on the top right of the page. Click on the Contact Info from the dropdown menu. Update your info in the applicable fields (don't forget to double-check your email address), then make sure you hit the Save button before leaving the page.
BONUS POINTS! Take a moment to add a photo of yourself (head and shoulders, no hat or sunglasses, please) to your volunteer page! You can find instructions here to help.
- Log in to your Volunteer Profile
- Click on the My Profile tab (located at the Far Right of the screen, Blue Tab)
- Select Additional Info
- Beneath the Select an Organization banner, select your crew name from the drop-down menu by clicking the small black arrow in the white oval.
- Click the Orange Select Organization button
- Scroll down until you see the Golden About You header
- The second-to-last field in this section is where you can select your T-Shirt size. Fill out and update all sections in About You if anything has changed.
- ***Important*** Don’t forget to scroll to the bottom of the screen and press the orange SAVE button to save your changes!
Select "Change Password" from the My Profile menu.
Use the password reset button on the login page first. If you continue to have trouble, contact us for a reset.
Please check out the help page and contact us if you didn’t find your answer.
Please indicate plans in your MyVolunteerPage.com profile by April 1st each year. A field is available at the top of your Additional Info page (accessed via the My Profile menu).
If you are requesting a crew change, make sure you contact the Volunteer Office directly with your preferred crews no later than mid-March.
During the Festival
The Festival always kicks off on the Thursday after the long weekend in August and runs through Sunday (4 days).
Click here for our Festival grounds map.
VOLUNTEER SHUTTLE There are shuttles running from the Festival Site to the Westin Hotel throughout the day. Shuttles leave approximately every 15 minutes. Our Shuttle crew accommodates all shift times (7:45 on Thursday, Friday and 5:30am Saturday and Sunday until the hill is clear). Please remember that performers are given priority, and it may be quicker for you to hop the LRT from the Muttart Station to Churchill Station (across from the Westin), especially at the end of the night
TRANSIT
ETS is generously offering volunteers city-wide transportation by bus and LRT for all four days of the festival, plus the day before and the day after! Ride for free by showing your volunteer badge for access. Volunteers may also park at the U of A campus (for a fee) and take the LRT to the festival. Visit edmonton.ca or phone 780–496–2400 for schedules and details. Please remember to check ETS bus times as your shifts may take place outside ETS operating hours.
Take advantage of using the Park and Ride lots (the Davis Station has over 1000 free spots). Be sure to obey the signs at each location.
Please remember that there is no public drop off inside the Cloverdale barricades except for accessibility vehicles and DATS. Parking is not allowed in the Cloverdale area.
BIKING
Park your bike or personal scooter in our Bike Lock Up located behind the Muttart Conservatory. There before opening hours? Lock it up, and show your badge at the end of the night to enter and reclaim it.
WALKING
The river valley is beautiful! Be safe, and please walk with a buddy when possible.
We encourage volunteers to participate in the patron lottery if not on shift (they’ll give you a ticket to participate when you show the Greetings volunteers your volunteer badge). This gives you the best chance for prime seating.
There is also a volunteer tarp placement, but please keep in mind that this group is let in once lottery participants have placed their tarps. You may line up at the First Aid tent each day starting one hour before gate opening to participate.
Volunteers must adhere to tarp rules and regulations.
There is also a large Volunteer Tarp that we set up on the hill exclusively for our volunteers. It's a great opportunity to meet other Volunteers and enjoy the music!
Our incredible Festival Kitchen is made up of 12 crews and over 300 volunteers working together to prep and serve approximately 18,000 meals across the four days of the festival. It's no secret that some of the best food in the city is made in our Festival Kitchen! We source local ingredients when possible (including rhubarb from the gardens of our volunteers) to create hot, nourishing meals. Please take a moment to thank the volunteers for their hard work!
Dinner Service is 5 PM to 8 PM Thursday - Sunday, Lunch / Brunch Service is 11:30 AM to 2 PM Saturday and Sunday.
NOTE - If your shift straddles a meal service, your coordinator will do their best to ensure you get a meal. Ideally, we recommend you eat before or after your shifts, in the event you are unable to get a break during your shift. Having some snacks in your bag is always recommended.
- Vegan** (no meat or dairy) and Omnivore (meat & dairy) options are available at every meal.
- Your volunteer badge is your meal ticket, and is punched as your plate is passed to you.
- You will be served one plate per meal (sorry, no seconds)
- Personal containers may not be used during meal service due to AHS regulations. (You can transfer your food to a personal container after exiting the serving area)
- In an effort to reduce waste, all plates, napkins and utensils in the Festival Kitchen are compostable
- Please bring your own reusable container for beverages. Some mugs and bottles are available for sale in the beverage area.
- Children 3–11 require wristbands to enter the kitchen area (see below for details).
- Allergies! Ingredient lists are provided at serving lines; however, changes may occur on short notice. You must be diligent about monitoring your own food. If you are unsure of ingredients, please ask. If you have severe allergies, you may wish to bring your own food.
- Only Festival Kitchen volunteers and authorized personnel are allowed into the Festival Kitchen work area.
**Although we do our best to provide meals that are Halal and Kosher-friendly, we are unable to guarantee the source of products due to availability.
Beverages are available in the Festival Kitchen outside of meal service.
All volunteers’ children between the ages of 3 and 11 require wristbands to accompany their parent/sponsor into the Festival Kitchen for meals. These wristbands are not required for Festival admission. Parents may register their children and receive a wristband at their crew meeting or at the Volunteer Services tent on site during the festival.
**Please have your child wear their wristband throughout the weekend.
Please contact your crew coordinator and the Volunteer Office immediately via phone (780-466-3669) AND email.
We recommend that you arrive at the festival site 30 minutes before your shift. This allows time to walk from public transportation or lock up your bike before your shift and to navigate the site to get to your crew (the site is a busy place when the gates are open). Please add extra time to check your blankets/tarps, chairs, and belongings at the Volunteer Services tent or if you are planning to grab a meal in the Festival Kitchen pre-shift.
If you are new to the festival or haven't volunteered in a few years, we recommend attending a New Volunteer Orientation to get familiar with your surroundings and locate your crew's working area.
PRO-TIP: Pack a change of clothes and layers! The Volunteer Locker (at Volunteer Services) has a change room you can use. You'll be going from session stages to your shifts to late-night parties, so a change of clothes can be helpful.
Contact your crew coordinator immediately (their info should be in your crew manual). You can also leave a message at Volunteer Services 780-466-3669.



























