Festival FAQNew to the Festival or just need a refresher? Please read through our FAQ section! After the FestivalWhen is next year's Festival?The Edmonton Folk Music Festival is always the weekend following the August long weekend.2024 - August 8 - 112025 - August 7 - 102026 - August 6 - 9Lost & FoundLook for the big balloons at the Information Tent!During the festival:Lost children or adults can be taken to the Information Tent.Drop off or claim lost and found items at the Information Tent. Following the festival:Items will be held for at the festival office until August 25 after which time all items will be donated to charity. After the festival, please email firstname.lastname@example.org to let us know if you're looking for a lost item. Where can I find news about the Festival?Subscribe to our e-newsletter to keep up to date with all things EFMF!Subscribe to our newsletter here.What else can I do in Edmonton & Alberta?For information regarding other attractions in Edmonton, visit exploreedmonton.comHow can I participate in next year's festival?Whether you're an artist, vendor, sponsor or volunteer, check out our info about how to get involved! Gate EntryWhen is the Music On?2023 Main Stage hours:Thursday 6:40 PM – 11:00 PMFriday 9:00 PM to 12:00 AMSaturday 2-3 PM & 6:50 PM to 12:00 AMSunday 2-3 PM and 7:00 PM to 11 PMSide stages Friday 6:00 PM to 9:00 PMSaturday 11:00 AM to 2:00 PM & 3:00PM to 6:50 PMSunday 11:00 AM to 2:00 PM & 3:00PM to 7:00 PMHow do I know what’s on when? Full schedule will be available in July. Program books are available to purchase at the festival. For schedule and festival news and updates, be sure to download our App - available now on Google Play and the App Store.When do the Gates Open?There are two entry gates:Main Gate/North Gate/Bottom of Hill - 94th St & 97th Ave.South Gate/Top of the Hill - Corner of Connors Road & Cloverdale Hill RoadBox Office is located beside the Main Gate.Gate Opening times (General Admission): Thursday 4:30 PMFriday 4:30 PMSaturday 9:30 AMSunday 9:30 AMArrive at North Gate at 94St and 97Ave or South Gate at corner of Cloverdale Road and Connors Road. Please arrive no earlier than 1 hour prior to gate opening. Have your ticket or e-ticket ready to exchange for wristband. Festival volunteers will be attending the lineup to help exchange for wristbands before you get to the gate. Please respect community residents by sticking to sidewalks and minimizing noise.For information about the Gate Lottery Lineup procedure for a earlier seating selection, please click on the Gate Lottery Process tab below.Gate LotteryGate EntranceFestival patrons have two options to gain entrance to the Festival site:1. Regular Gate (General Admission):Locations: North Gate (94 St and 97 Ave), South Gate (corner of Cloverdale Road and Connors Road)Opening Times: 4:30PM (Thursday and Friday) 9:30AM (Saturday and Sunday).Please arrive no earlier than 1 hour prior to gate opening and respect community residents by minimizing noise and not walking on their property.2. Lottery for earlier seating selection: Optional, for those with strong seating preferences.Locations: East Lottery: Stage 1 (93St & 97Ave) West Lottery: Bike Lock-up (west of 96A St and 96Ave); use bike path south of Muttart Conservatory (the pyramids).There is no public parking in the neighbourhood or at the Muttart for the lottery.Gate lottery timing: Thursday/Friday Saturday/SundayCorral open, lottery tickets handed out 2:00-2:30 7:00-7:30Lottery draw starts, patrons leave corral and line up 2:30-3:30 7:30-8:30Lottery lineup escorted onto festival site 4:00 9:00Notes:Out of respect for the festival’s neighbours, please do not arrive early for the lottery.Please be patient while the draw happens; expect up to an hour for this process Lottery Rules:Patrons who wish to participate in the lottery MUST have a festival ticket or wristband, Government ID for proof of age (for youth or senior tickets), or volunteer badge to receive a lottery tagTo participate in the lottery, you must stay in the lottery corral until the draw is completed.If you leave before the draw before your lottery tag is drawn, you will be asked to return the colour tag you were given.One lottery tag for one person, and one tarp only.If your friend has a different place in the lottery, they cannot enter with you, and must wait their turn.Participants will be escorted at a walking pace in groups of 30 from entry gates to the seating area. To ensure everyone’s safety, there will be no rushing or running.Please be considerate of our volunteers and of the community; abuse will not be tolerated.Seating - tarps, chairsSeatingWe’re outdoors in a natural amphitheatre! Seating isn’t provided. Here’s what to do:Bring a tarp as your base – These can be up to 8X10 feet OR 2.5 X 3 meters in size. Use tarp pegs that aren’t sharp, and ensure you use a mallet to pound them all the way into the ground. Tarps larger than the allowed size will be asked to be folded down by security volunteers.See our “Gate Entry” tab for more info about placing your tarp on the Main Stage hill each day. Remember tarps aren’t allowed at session stages.Tarp markers – Many people bring home-made decorated sticks/objects, or decorate their tarps to help friends and family find them on the hill (eg. rubber chicken on a stick). Make sure you keep size in mind – don’t block anyone’s view!Chairs – Bring a low back, low legged chair. These may be no higher than 26 inches off the ground, with legs/seats no higher than 8 inches from the ground. Security volunteers will ask for low chairs to be folded down. Chairs may be used at the Main Stage and Session Stages.Tents and lean-tos – These are to be used for shade and rest purposes only, and must be low profile and pop up in nature. Tents may only be placed past the crest of the hill/top of the hill so they do not interfere with patron site lines. They may have no larger than a 2.5X3 meter footprint, and cannot be more than 1.5 meters tall. Tents must be secured to the ground, and be removed each day.What should I bring with me?Layered clothingRain gearComfortable footwearSunscreen & bug spraySomething to sit on… like a tarp! (Max. size 8'x10')Low-backed, low-legged chair. The maximum chair height allowed on the festival site is: back no higher than 26 inches off the ground, legs/seat no higher than 8 inches off the ground. If you need one, we sell them in our Music and Merch tent on site!Snacks & beverages – no alcohol or glass containersYour tickets (on your mobile phone, or printed)A mask for congested and high traffic areasHand sanitizerWhat should I leave at home?High-backed, or regular-legged lawnchairs. The maximum chair height allowed on the festival site is: back no higher than 26 inches off the ground, legs/seat no higher than 8 inches off the ground.Pets of any kindAlcohol or illegal drugsGlass containers or bottlesWeapons and sharp instrumentsProfessional photo, video or audio recording equipmentNote: Bag checks in effect. Getting to the FestivalAccessibility ServicesACCESSIBILITY CREWThe Accessibility crew is available upon request when you arrive at the front gates.The Accessibility crew can answer questions, provide you with assistance and give you information about:• a designated listening area for people in wheelchairs or with mobility issues,• program schedules in Braille and large print,• assistive-listening systems for the hard of hearing.TICKET POLICY FOR AIDESAll people regardless of age who require the assistance of a personal aide, will be admitted with one ticket for the party of two concerned.WHEELCHAIR ACCESS• Limited Parking is available near the main gate (93 & 94 Streets, between 98 & 97 Avenues) for vehicles marked with official accessible parking signs.• Access crew volunteers are stationed at the main gate.• People who use wheelchairs may listen to the artists in designated listening areas at the Main Stage, Stages 1, 6 and 7.• 96 Avenue is available for those with limited mobility requiring paved access to the west side of the festival grounds. Please speak with one of our Access volunteers for details.• In the event of inclement weather, volunteers will assist people off the site or to sheltered areas as quickly and safely as possible.HEARINGFor festival folkies who require enhanced hearing services, there are:• magnetic induction loops at all stages, and• loop system receivers are available at the main stage and at all session stages, for those with no hearing aid or no T-switch. Receivers can be picked up and returned at the Information Tent. The magnetic induction loop system consists of an antenna placed beneath the sod in a 25-square-foot area in front of the stage.• If you use a hearing aid equipped with a T-switch (telecoil), simply switch your aid to the “T” position.• Then sit within 12 feet of the blue hearing-access signs located in the centre of each looped area.• Your hearing aid will act as a receiver; no other equipment is required.If you have any questions about hearing access, contact an Access crew volunteer through the Information Tent.FM receivers and accessories will be available at the Information Booth. A credit card or driver’s license is required as a deposit.VISUALLY IMPAIREDIf you have a visual impairment, please visit the Information Booth to request a workshop schedule in Braille or large print.Park & RidePark and Ride: From the University of AlbertaValid in STADIUM and WINDSOR car parks August 10 - 13 from 6am to 12am each day. All day rate $5Note your license plate number before leaving your vehicle. Purchase parking from the parking dispenser and select full daily parking. You can print the receipt, but it does not have to be displayed on the dash.Bus pick up – South East corner of the Butterdome (87 Ave and approx. 114 St).Bus fare – Regular ETS fares apply. Children 12 years and under are free. Exact cash, ETS passes, tickets and transfers are valid for payment. Also accepted: Strathcona County and St. Albert transit passes.Please note: bus drivers do not carry change.Buses run every 20 minutes during the Festival. Hours of operation are:Thursday 3:30 PM- CloseFriday 3:30 PM – CloseSaturday 8:30 AM – CloseSunday 8:30 AM – ClosePlease visit the ETS Personal Service and Events website here for more info.ETSEdmonton Transit information, including trip planner, can be found at https://www.edmonton.ca/edmonton-transit-system-ets.aspx Regular ETS fares apply.Frequency has been increased on routes 73A and 73B to accommodate festival patrons - connecting downtown with stops on 98 Ave and Connors Road.Please visit the ETS Personal Service and Events website here for more info. Regular ETS fares apply.The Valley Line Southeast LRT which connects Mill Woods to Downtown Edmonton won't be in operation for passengers for the Festival this year, however TransEd may still be testing trains on the tracks. Because of this trains could be approaching from either direction. Valley Line trains are quiet - for your safety never shortcut or jaywalk across the tracks. To cross safely, use a crosswalk and wait for the walk light to indicate that it is safe to cross.For more information about the Valley Line Southeast and how to interact with it please visit the: Passenger and Public Safety Page on the TransEd website. We look forward to the Muttart and Strathearn stations being fully operational for next year's festival, and will keep you updated as we learn more.Funicular hours are extended during the festival for those heading back downtown.Taxi / Uber / Drop offsThe festival is held in Edmonton, Alberta, Canada in beautiful Gallagher Park » See MapThere is NO ON-SITE PARKING. Use Park & Ride, Edmonton Transit, walk, or bike. Please note that there are enforced parking restrictions in the area of Cloverdale, Strathearn, and Bonnie Doon. Taxi Service: Taxis drop patrons outside the main gate on arrival. On departure, service is much faster if you go to the taxi stand on 97 Ave, no need to call a taxi.Drop-offs:Main Gate - If you are getting dropped off or picked up by a rideshare such as Uber, or from a friend or family member, you must use the designated drop off points on 98 Ave. (bottom of the hill). There is no public access into the Cloverdale community beyond that point. South Gate (top of hill) - LRT line and construction on Connors Road have changed drop off zones for the South Gate. Please cross at marked and. controlled intersections only as LRT testing is ongoing. There are two patron drop off locations near the South Gate:95 Avenue between 95 St and Conner's Rd - South curb lane only. The other south side drop off is on 95 Ave Eastbound in the parking lane just east of Connors Road. Please cross Connors Road at the 95 Avenue intersection only.Download Edmonton Taxi's app for ease of booking a cab wherever you are!E-Scooters and E-BikesIf you are riding an e-scooter or e-bike to the festival, ride in bike lanes whenever possible in the surrounding neighbourhoods. E-Scooters and E-Bikes are not permitted on the festival site. Geo-fencing and parking controls will be in effect. Parking areas will be marked at the top of Connors Hill at 95 Ave for the South Gate, and on the corner of 98 Ave and 95 St for the Main Gate.Please note - personal e-scooters can use the bike lock up, but rentals cannot. Thank you!Trail and park closures and rehabilitation projects may impact your route to the festival. Visit https://www.edmonton.ca/activities_parks_recreation/parks_rivervalley/trailpark-cautions-closures for current notices.Bike Lock-upCycling to the festival? Cycle down and check your bike at the free, supervised lock-up. Don't forget your lock!If you're coming from the West, please note that Groat Rd will be close from 107 Ave to RIver Valley Road from August 10 - 13. Please use other routes.Bike Lock-up Hours of Service Thursday 1:30 PM – 11:30 PMFriday 1:30 PM – 12:30 AMSaturday 9:00 AM – 12:30 AMSunday 9:00 AM – 11:30 PMRental e-scooters and bikes are not able to use the bike lock up, but personal ones can.Bike lock up is located behind the Muttart Conservatory. No supervised overnight bike parking, and no parking for motor bikes.Please do not lock your bike in the park or surrounding community. Trail and park closures and rehabilitation projects may impact your route to the festival. Visit https://www.edmonton.ca/activities_parks_recreation/parks_rivervalley/trailpark-cautions-closures for current notices.ParkingThere is no parking available in the Cloverdale, Strathearn or Bonnie Doon Neighbourhoods. If you are a resident of these communities, please contact your Community League for information about resident parking.Park and ride, taxi, and Edmonton Transit information can be found in this FAQ section.Where Can I Stay? Accommodations/CampingHotels: Edmonton has many hotels located downtown, a short distance from the festival. Contact your travel agent or head to Explore Edmonton for some excellent recommendations.The Bennett Centre: The Bennet Centre will be closed in 2023. For more information please visit bennettcentre.epsb.ca .Camping: As we are located in Central Edmonton, there is no on-site camping. Camping is available at Rainbow Valley Campground, located near Whitemud Creek. At the Festival Folk Fest-iquetteFolk Fest-iquette – Be a good neighbour!Each day 25 000 people come together annually at the Edmonton Folk Music Festival in Gallagher Park to take in some of the world's best folk music, and to have a good time. Whether catching up with friend in the Beer Garden, getting in line for a green onion cake, or taking in a performance on the hill, we want to ensure everyone is having an amazing festival experience. Here's how you can contribute:Everyone is welcome and valued - We encourage all people at the festival to participate in a vision of inclusivity. Regardless of sexual orientation, gender identity, gender expression, race, ethnicity, religious belief, ability, colour, or other personal characteristics, we want everyone at the festival to feel safe, welcome and valuedRespect - Contribute to the discussion, share ideas, and express yourself. But please be respectful of those around you, and make sure your good time isn't coming at the expense of others. Activities (verbal or physical) causing harm to others will not be tolerated.Get to know your Festival community – We’re all here because we love music! Get to know those around you and use friendly discussion to solve tarp disputes or other issues.Patron ResponsibilitiesWear your wristband at all times.Dance in marked areas at the east or west side of the mainstage (or at session stages), and take in person or phone conversations away from the music. Respect peoples’ space!Leave prohibited items at home – bags and items are subject to search by gate volunteers. Check out our “What to bring!” tab for more info.Only smoke in marked areas. This includes tobacco, cannabis and vaping products (see the Festival Map).Leave the way you came – take your tarps, chairs and any other items with you at the end of the day. Dispose of compostables, recycling and waste in the appropriate bins.Raffle 202350/50 Cash Draw -One draw for half of the cash proceeds. Winner can win up to $499,995.00.EARLY BIRD PRIZES:Flights for Two to San Francisco -Travel voucher for airfare from Edmonton International Airport for non-stop, round-trip travel to San -Francisco via Air Canada (some restrictions apply). Donated by the Edmonton International Airport. Value of $2500.00Silver Tarp Package -Two full VIP backstage passes for the 2024 Edmonton Folk Music Festival -Daily second placement of their tarp at the Main Stage -Two Edmonton Folk Music Festival chairs Package Valued at $1340.00MAIN DRAW:2nd Prize: Acoustic Music Shop Guitar Package - Larrivée 0-40 Rosewood Sunburst Special guitar featuring a solid Sitka Spruce top, solid Indian Rosewood back and sides, and Mahogany neck with Ebony headplate, fingerboard and bridge. -Hard-shell case -2 months of guitar lessons Provided by Acoustic Music Shop. Prize Valued at $3449.99. 1st Prize: Ticketmaster Entertainment Prize! Tickets for Four to: One Edmonton Oilers 2023/24 Regular Season Home Game and the Doobie Brothers 50 th Anniversary Tour at Rogers Place. - Loge Table (4 tickets) -1 Parking Pass Donated by Ticketmaster Canada. Valued at $3500.00.Special Draw: Golden Tarp Prize Package -Two full VIP backstage passes for the 2024 Edmonton Folk Music Festival -Daily first placement of their tarp at the Main Stage -Two Edmonton Folk Music Festival chairs -Four night’s accommodation at the festival’s host hotel, The Westin Edmonton during the 2024 EFMF Festival weekend (Thursday through Sunday nights). Includes daily breakfast for two, and parking for one car. Hotel, breakfast and parking courtesy of The Westin Edmonton. Package Valued at $2996.00Grand Prize: 50/50 Cash Draw -One prize for half of all raffle ticket sales, up to $499,995.00AGLC Raffle Licence #641173Where can I dance?Dancing areas are marked beside each stage.What can I eat?Our full roster of food vendors can be found here You can download our App for vendor menus and locations.What can I drink?Throughout the Festival Site: Water stations can be found throughout the site to refill your bottles.Food vendors offer a variety of canned beverages.In the Beer Gardens:From Big Rock:Traditional Ale | English Style Brown AleGrasshopper | Wheat AleRhinestone Cowboy | Lagered AleNebula | NEIPAHazy Pale Ale | Non-AlcohoicRock Creek Apple CiderAlso on the menu: Mike’s Hard Tea LemonNUTRL Vodka Soda LimeTempo Gin Smash Mango PeachMasi Wines: Massi Valpolicella Bonacosta & Masi LuganaNon – Alcoholic Product - Hazy Pale AleShoppingThe Music and Merch Tent is located east of the main stage. You'll find Performer and Festival merchandise. T-shirts, CDs, LPs, water bottles, mugs,chairs, and much more are available for purchase.The festival Artisan Market features a delightful mix of festival favourites and amazing new artists. You'll find jewellery, clothing, accessories, musical instruments, home decor, and one of a kind art. All of the work in our Artisan Market is handmade and unique, ready for you to take home with you. Family Fun AreaFolk Fest is Edmonton’s best summer weekend for people of all ages, but especially for the kids! We have a variety of activities run by volunteers who are having just as much fun as your kids are. Come on over and play, jump, craft, run, sing, and be kids with us! Make sure to drop by to leave your ‘mark’ on our giant mural!Family Area hours:Games: Saturday & Sunday ............10:00 AM — 6:00 PMCrafts: Saturday & Sunday .............10:00 AM — 6:00 PMFacepainting - located Northeast of Stage 7Thursday 4:30 PM — 9:30 PMFriday 4:30 PM — 9:30 PM Saturday 10:30 AM — 8:30 PM Sunday 10:30 AM — 6:00 PMLocation: The Family Area is located across the field from Stage 7 Lost & FoundDuring the festival:Drop off or claim lost and found items at the Information Tent (look for the big balloons)Following the festival:Contact the Edmonton Folk Music Festival Administration Office to claim or inquire about your lost items. It can take a few days for all items to be returned from site, so check again.Inquiries can be made by phone at 780.466.0597 or by email email@example.comALL lost & found items need to be claimed within 2 weeks of the festival. After that time, any remaining unclaimed items will be donated to charity.Info BoothLook for the big balloons! Our volunteers have all of the information to help you enjoy the festival.MapFirst Aid/SafetyFirst Aid is located north west of main stage along 95 Street. The First Aid tent is staffed with health care professionals.The First Aid tent does not supply items such as sunscreen and insect repellant.SustainabilityThe Edmonton Folk Music Festival is committed to minimizing the festival's impact on the environment.Recycling bins are distributed across the site - look for waste diversion stations, and look for our Green Team for help and information.returnables such as pop cans can be placed in the blue receptacles.general waste receptacles can receive all other waste materials - materials are sorted for recycling and composting.Bring your own reusable cup/cutlery or buy them at the Music & Merch tent.Compostable beer cups provided in the beer garden - thank you to Big Rock!Compostable cutlery and containers are used by food vendors. They can be placed in bins for sorting. Compostable Plate Program - The Festival and Vendors will be using compostable products only. Please help us by ensuring all compostables are disposed of in the proper bins.Reduction of single use plastics - we continue to move in this direction, and this year will not have plastic bottled water or beverages available. Vendors will have aluminum water and canned beverages only. We'll have extra water fill stations - make sure to bring your own refillable water bottle!COVID-19The Board of Directors has adopted a dynamic pandemic policy that will remain subject to change, as dictated by the pandemic, on an as needed basis. Details can be found in the Health and Safety page here.Alberta Health Service Covid-19 information can be found here Tickets & HoursWhen are tickets available?Tickets on sale June 3, 2023, at 10am.Tickets are available online only at edmontonfolkfest.frontgatetickets.com.Where can we purchase tickets?Purchase tickets online at www.frongatetickets.com.Check out our ticket page for more info.How much are tickets?Ticket prices can be found here. Lyte - Official Fan Ticket ExchangeWe have partnered with Lyte to provide patrons an opportunity to exchange tickets. Missed out on tickets? Join the official waitlist and receive first access to tickets as they become available. Plans changed? Return your tickets to Lyte and they'll find a home for them when a buyer is found.Cut off times for each day are as follows:4-day passes: Thursday, Aug 10 at 4:30 pm MDTThursday tickets: Thursday, Aug 10 at 4:30 pm MDTFriday tickets: Friday, Aug 11 at 4:30 pm MDTSaturday tickets: Saturday, Aug 12 at 9:30 am MDTSunday tickets: Sunday, Aug 13 at 9:30 am MDTI am looking to return my tickets:You can return your tickets on the exchange.Lyte will make you an offer on the spot. Lyte’s mission is to ensure the next fan in line gets to go at a fair and marketable price. You will be paid within 1 business day after the event to your PayPal account.I am looking to request a ticket that is sold out:Once Lyte gets a ticket you requested from another fan, you will be charged exactly what Lyte quoted you. No hidden fees.View or cancel your request at any time before it is filled.Tickets will be emailed to you by Frontgate Tickets.I want to understand Lyte pricing:Lyte’s prices are always lower than third-party websites. The Festival negotiated with Lyte to ensure that ticket prices remain as close to original purchase prices as possible. By using the Fan Ticket Exchange, you are helping us in our fight against unscrupulous resellers.What is the Fan Exchange?The Fan Ticket Exchange, powered by Lyte, is a place where you can return or request tickets once a certain ticket type sells out. Check out Lyte for more details. What is the difference between Lyte’s Fan Ticket Exchange and the secondary market sites I’m used to?Unlike traditional secondary market sites, Lyte has been granted a direct integration with select primary ticketing companies, ensuring a seamless and safe/secure transaction that is designed to protect the integrity of your ticket as a buyer or seller.How does the Exchange issue tickets?When your request is filled, you get a new ticket emailed to you by Frontgate,our primary ticket issuer. All tickets purchased from the Exchange are newly issued and backed by us so you don’t have to worry about any issues at the gate.When will I know if I have tickets on the Fan Ticket Exchange?Wait time depends on availability. Hang in there! Lyte has been able to fill up to 98% of requests for other big events. Ticket returns pick up closer to the event. That’s when the line really starts moving.Why can’t I return my ticket before the ticket type I’m trying to return is sold out?Tickets for days that are not sold out are still available to purchase through https://edmontonfolkfest.frontgatetickets.com/I have a question/issue with the Fan Ticket Exchange that is not answered here.Lyte’s customer support is standing by for you. Learn more about Lyte here. Contact them here and they will get right back to you.The Edmonton Folk Music Festival can not be responsible for tickets after they have been exchanged through Lyte, but we can try to help if you have problems! Please contact our Ticket Office at firstname.lastname@example.org and we’ll work with you and Lyte to help resolve any issues.Do I need a wristband? How do I get one?Yes, you need a wristband. Your ticket will be scanned at the gate, and you will be given a wristband upon entry. Please bring your picture ID for proof of age.In the gate lineup, volunteers exchange tickets for wristbands as quickly as possible. During peak times, this process may take longer. Please be considerate of the effort our volunteers are making to expedite your visit. Personal Passes (4-day passes) are exchanged for one wristband for the whole 4 days. Please do not remove this band until the festival is over.Single Day tickets are exchanged for single-day wristbands for the day indicated on the ticket.Wristbands are non-exchangeable and non-transferable. Your wristband allows you to come and go from the festival and must be worn at all times. Wristbands must not be removed or tampered with. Lost or removed wristbands can not be replaced. To get your wristband early and speed up the entry process, check out the PRE-BANDING hours at our Ticket office on the Ticket Info page.If you are pre-banded, you must still join the general line-up for admission, however you won't be stopped to exchange your ticket for a wristband at the gate. Ticket Office HoursPre-Festival Ticket Office (10115 - 97a Ave - Main Floor) hours:Monday to Friday: 10am to 5pm (up to and including) Monday, Aug 7Tuesday/Wednesday, Aug 8/9: 10am - 7pmPre-banding for Personal Pass holders will take place Monday, Aug 7 (10am - 5pm), and 10am - 7pm on Tuesday, Aug 8 and Wednesday, August 9. For more info, on pre-branding click here. The onsite Festival Box Office (East of the main gate on 97 Ave) opens on Thursday, August 10.Festival Box Office Hours (during the festival): Thursday: 12pm (noon) - 10pmFriday: 12pm (noon) - 11pmSaturday: 9am - 11pmSunday: 9am - 10pm Onsite Box Office HoursThe onsite Box Office is located east of the main gate on 97 Ave. The hours during the festival are: Thursday 12 pm (noon) to 10pmFriday 12 pm (noon) to 10 pmSaturday 9 am to 10 pmSunday 9 am to 10 pm Ticket Refund PolicyWe do not offer refunds or exchanges.In the event of a sell out however, we are working on a ticket exchange platform for patrons to use.Check out our Ticket Page for details.Is there re-entry to the festival site?Your wristband allows re-entry to the festival. Do not remove your wristband if you wish to re-enter.When will I receive my tickets?Electronic tickets will be sent to you on July 27, 2023 to the email associated with your Frontgate account. If you have multiple tickets, you will receive one email with multiple PDF attachments (1 for each ticket).If you need a physical ticket, call the Ticket Office at 780-429-1999 to arrange. I can't find my ticket/can't locate my orderGo to edmontonfolkfest.frontgatetickets.comSelect the Sign In button, and sign-in to your account. If you logged in through Facebook during your purchase, log-in through Facebook. Find and select YourAccount on the menu bar, then Order History. Locate the order you would like to view, select View Order Detail. For help, please call our ticket office in advance of the Festival 780-429-1999, or during the Festival you can stop by our Festival Box Office (just beside the North/Main Gate at the bottom of the hill). If you have purchased your ticket from a third party, we will not be able to replace it. EFMF 2023Gate and Music Hours at a GlanceGates:Thursday 4:30 pm to 11 pmFriday 4:30 pm to midnightSaturday 9:30 am to midnightSunday 9:30 am to 11 pm Music Main StageThursday 6:40 PM – 11:00 PMFriday 9:00 PM to 12:00 AMSaturday 2-3 PM & 6:50 PM to 12:00 AMSunday 2-3 PM and 7:00 PM to 11 PMMusic Side Stages Friday 6:00 PM to 9:00 PMSaturday 11:00 AM to 2:00 PM & 3:00PM to 6:50 PMSunday 11:00 AM to 2:00 PM & 3:00PM to 7:00 PMAll Site LicenseAfter a very successful all site licence in 2022, we will be all site again in 2023!Some changes and improvements will be made in the layout and line ups in the Bar Service Area.You will still purchase your beverages in the Bar Service Area, but can take it with you anywhere on site if you like. Don't worry, we'll still have tables and shade set up, but there will be no fences to keep you there. Anyone who appears under 25 will be asked for valid government issued photo ID prior to being served. Once verified, volunteers will secure a wristband on the patron. Identification checks will be provided at the Bar and Information Booth.The bar is cash free and will accept credit and debit payments only.Reducing Single Use PlasticsWe continue to move in the direction of eliminating single use plastics on site, and will not have plastic bottled water or beverages available. Vendors will have aluminum water and canned beverages only. We'll have extra water fill stations - make sure to bring your own refillable water bottle!Indigenous ProgrammingNikamowin (nee-gah-mow-in) in Cree means “song”. Once again Edmonton Folk Music Festival will come together with Edmonton’s Indigenous Arts Community to present First Nations, Metis and Inuit Artists. EFMF acknowledges we are on Treaty 6 traditional lands, the home of the Cree, Dene, Blackfoot, Saulteaux, Nakota Sioux and Metis peoples. We are committed to growing our relationship with Indigenous artists and our community. We invite you to join us as we walk this journey of reconciliation together!You'll find Nikamowin artists throughout the festival site, with gathering places in the Family Area.Compostables / No Reusable Plate Program this yearAfter great consideration, and the success of moving to compostables in 2022, our Reusable Plate program is officially retired. Our vendors and our festival will be using approved compostables only. This will mean an increase in compostables on site and we ask for your help keeping things tidy - please make sure your items go in the proper collection bins. Mask Friendly FestivalWe are a mask friendly festival and support everyone's choice to keep themselves and their fellow folkies safe this year. We encourage and support your decision to protect yourselves and each other by getting vaccinated with all boosters available, masking in indoor areas where distancing is not possible, washing hands and sanitizing regularly, and testing yourself at least twice during the festival days if available to you. Hand sanitizer and hand washing stations will be available throughout the site. Please be prepared and bring your own mask and sanitizer to the festival. For more information on our health and safety guidelines and COVID-19 precautions, please visit edmontonfolkfest.org/festival-info/health-safetyCash LightThe festival is going Cash Light - Music and Merch and Ticketing are going cash light - this means we will accept cash at dedicated cash only lines, but prefer debit or credit. Program Book and Candle sales will remain cash only. There will still be ATMs on site and cash only lines for your convenience. Food and market vendors will continue to take cash, debit, and credit card payments at their discretion. The Beer Garden will be card only.